Troubleshooting a Bose Remote Control

This past week we had several phone calls regarding Bose remote controls not working. If your remote is not working or slow to respond, the 1st thing to try is changing the batteries. When changing the remote batteries, be sure the batteries are installed properly with the correct polarity. If your remote does not have a screen and still doesn’t work after changing the batteries, your remote either needs to be re-programmed or is defective. You can consult your Bose manual to reprogram your remote. If the remote doesn’t work after the reprogramming, it is most likely defective. If your Bose remote has a screen and still doesn’t work after changing the batteries, check and see if your screen lights up when pressing the source button. If the screen lights up, most likely the remote needs to be reprogrammed. If the screen does not light, the remote is likely defective. If you have determined your remote control is defective, you can contact Bose service @ 800-379-2073 to see if your remote can be serviced or if a replacement is available. For help in designing your home entertainment system, schedule a FREE consultation by calling 888-775-2673. Please visit our website @ www.wbsouth.com.